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presence
asked in Developers
Need guidance related to conference callHi Team,We are working on the conference call functionality and we are integrating this in our project so we need to inf...
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Feb 8, 2024 at 4:24am
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asked in Users
M695 user statusBefore migrating from Mitel, I could program quickdial extensions on my M695 and it would show me if that extension was ...
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May 2, 2023 at 8:19am
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asked in Developers
webphone client (and admin portal) - dndStatus not correct shown - in sandboxNote: I use the sandbox (devtest.ringcentral.com)!When changing the status to "Do not Disturb" (via API call o...
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May 2, 2023 at 12:27pm
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asked in Developers
Subscribing to presence changes but only for users of certain Call QueuesWe are currently subscribed to receive presence change notifications. We are doing this because we want to make sure peo...
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Apr 27, 2023 at 7:11am
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asked in Users
Problem assigning line keysHello! I previously changed line keys 3 to 12 on my Poly 450 phone to presence for other users. Now, I would like to res...
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Apr 26, 2023 at 8:06am
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asked in Users
Presence Using M695 SidecardHas anyone had issues with the Busy Lamp Field (BLF) not lighting on the M695 module?...
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Apr 5, 2023 at 7:18am
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asked in Users
Busy Lamp Fields showing as busy when not...Having an issue today where extensions busy lamp fields are lit up indicating they are on a call even when they are not....
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Apr 3, 2023 at 1:46pm
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asked in Users
Key Template for VVX450 with Sidecar EM50I'm trying to create a key template for a VVX450 with sidecar for multiple users. All I can seee are Avaya phones on...
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Mar 31, 2023 at 3:14pm
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asked in Developers
presenceStatusThe method /account/~/extension/xxxx/presence returns “available” as a presenceStatus even though the user ...
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Jan 16, 2023 at 7:49pm
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asked in Developers
Webhook supscription events not receivedToday I'm not receiving webhooks notifications about account presence on Sandbox enviroment.How can I know if the se...
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Jan 4, 2023 at 9:31am
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